If you've ever found yourself wincing at the sound of a Microsoft Teams notification breaking your concentration, you're not alone.

Here’s some news that might be music to your ears then: Microsoft has just rolled out an update that promises to make these interruptions much more manageable. With the latest update, you can customize your notification sounds on Teams. We believe that will make it easier to stay focused and prioritize your work.

If you use a web browser in your business, you're probably familiar with extensions. These useful tools can enhance your browsing experience in countless ways, from blocking annoying ads to reducing distractions.

Extensions are incredibly popular because they can add so much functionality to your browser. But just as you need to be careful when installing new apps on your phone, you must also be cautious when adding new extensions to your browser. That’s because they come with a risk of malware.

Have you heard the saying, "A picture is worth a thousand words"? It seems cyber criminals have too, and they're using it to their advantage.

In a new twist on phishing campaigns, cyber criminals are luring victims to click on images rather than downloading malicious files or clicking suspicious links.

Let's dive into the warning signs, so you can keep your business safe from these sneaky attacks.

Update: This controversial image enhancement feature now seems to have been removed by Microsoft, following privacy concerns.

Don't be mistaken, we love Microsoft Edge (and think you will too), but lately, something has come to our attention that we wanted to share.

It's always a good idea to be aware of what your browser is doing behind the scenes. And there’s an Edge setting that you might be interested to learn about. It’s one that sends the images you view online to Microsoft.

While this might not seem like a big deal on the surface - it’s done to enhance the images - some business owners might be concerned about the privacy implications. After all, you never know who might be looking at your browsing history.

You know those charging points you find in airports, hotels, cafés, and even shopping malls? They're super handy for boosting your phone or laptop battery on the go. But lately, they've been making headlines for all the wrong reasons. The FBI recently tweeted some advice, warning people to stop using these charging points. Apparently, some clever criminals have figured out how to take advantage of the USB ports and sneak malware onto your devices while they charge.

Now, you might be thinking, "Wait, is this 'juice jacking' thing for real?" Well, it used to be more of a theoretical concern, but the technology needed to pull off such an attack has become smaller, cheaper, and easier to use. As a result, even less tech-savvy criminals are getting in on the action.

AI chatbots have become a dominant force in recent times, but beware, their rise has given cyber criminals the tools to create even more frightening scams. These malicious actors have discovered how AI can make their phishing attacks more insidious and terrifyingly effective.

Ironically, the phishing emails generated by a chatbot feel more human than ever before – which puts you and your people at greater risk of falling for a scam. So we all need to be even more careful.

The typical red flags that people are used to looking out for in suspicious emails, such as spelling and grammar errors, are now being eliminated by AI-powered phishing emails. The technology can even construct entire email threads that appear legitimate and trustworthy, making it even more difficult to distinguish between what's genuine and what's not.

To protect your home from an intruder you make sure your doors and windows are all locked and secured. You might go further: build a fence around the perimeter, perhaps even get an angry-looking dog to stand guard.

But there’s no point going to all that effort if someone’s already broken in and set up camp in the basement. Yet that’s the security policy of thousands of big businesses trying to protect their data from cyber criminals. They do many of the right things. They invest in security software. They take a strong, multi-layered approach to security – including all the things we recommend, like multi-factor authentication, encryption, reliable backup systems and staff training.

But they don’t pay enough attention to detection and response. That involves constantly scanning systems for any sign that a crook may have gained entry somewhere, and having a process to stop an attack in its tracks. A new study shows that only a third of businesses place detection as their main priority, while two thirds say prevention is their primary focus.

Another day, another scam. And this is a sneaky one. Cyber criminals are getting smarter. This recent malware threat is unusually smart. It impersonates a highly trusted brand name to get a foot in the door.

Targets receive a convincing looking email that appears to come from a widely used e-signature platform. Attached to the email is a blank image that’s loaded with empty svg files, which are carefully encoded inside an HTML file attachment (stay with us here).

In short, it’s very clever and it’s tricking its way past a lot of security software.

That puts businesses like yours at risk. Because code within the image sends people to a malicious URL.

Almost half of people with social media accounts have admitted to falling for shopping scams. So if members of your team are doing a little last minute Christmas shopping from work, how can you be sure your business is protected? New research shows that a massive 47% of people have clicked on links hoping to get a great deal, and instead ended up giving financial and personal details to cyber criminals.

That could mean they’re not only putting their own data and money at risk, but your device – and even your network – could be exposed, too. It’s not just shopping scams that are fooling people online. Phishing links have tricked 36% of people into revealing personal data. Phishing is where you get an email that seems to be from a person or brand you trust, but it’s not.

The same number have fallen for gift card scams – that’s where criminals gain victims’ trust and persuade them to buy gift cards or online vouchers. If an employee clicks a malicious link or downloads an infected file using their work device, the results for a business can be devastating. The risks go beyond the loss of data and reputation. The cost of downtime while you get going again is enough to put many people out of business for good.

Happy Halloween, ever since we were kids, we've celebrated this holiday that gives you a chance to be in public as something completely different than your look every other day of the year. With that in mind, let's talk about our appearance in our day to day work.

Do you inwardly (or outwardly) groan at the thought of yet another video call? Like it or not, they’re now a normal part of our working lives, but it doesn’t make them any more exciting.

Good news: Microsoft is introducing Metaverse-style avatars, called Mesh avatars, to Teams. You’ll be able to design your own avatar, personalizing its appearance, accessories, and even choosing its reaction gestures.

While Windows 11 is only just celebrating its first birthday, we’re already hearing our first rumors about what Windows 12 will have in store. There’s no rush for the time being – we won’t see this new operating system until the back end of 2024 – but we love to be ready for what’s coming next, so here’s what we know so far...

Details are sketchy and as usual; Microsoft is being coy about what it’s planning. But we’ve been digging into how it could look. And it’s… different! If our research is correct, we’ll see a floating taskbar dock and a search bar taking top-center position. The widgets panel and Action Centre will move to the top of the screen instead of the bottom.